For information regarding this course please check the Subject Guide.
Any further information, please call Senior Schooling on 5427 8334 or email Mrs Antonia Forstpointner on acjar1@eq.edu.au.
Rationale:
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés and coffee shops. Possible job titles include: bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant.
Course Structure:
This course is a combination of theory and practical-based learning, designed to give students a thorough understanding of how the theory components apply to real-life situations. A total of 12 units, 6 core unit and 6 elective units, must be completed to a competent standard for students to be awarded this Certificate.
CORE
BSBWOR203 Work effectively with others
SITHIND006 Source and use information on the hospitality industry
SITHIND007 Use hospitality skills effectively
SITXCCS011 Interact with customers
SITXCOM007 Show social and cultural sensitivity
SITXWHS005 Participate in safe work practices
ELECTIVES
SITXFSA005 Use hygienic practices for food safety
SITHFAB021 Provide responsible service of alcohol
SITHFAB024 Prepare and serve non-alcoholic beverages
SITFAB025 Prepare and serve espresso coffee
SITXINV006 Receive and store stock
TLIE1009 Carry out basic workplace calculations
Course Requirements:
- Clean nails no longer than sports length
- Long hair tied up
- Jewellery removed and piercings removed or covered
- No excessive make up
Assessment:
To gain this qualification, students must successfully complete a variety of theoretical, practical and verbal assessments. The Certificate II in Hospitality students must also undertake 12 shifts in industry. These shifts are supported by the school through offering a limited number of experiences at school events, which may occur during or outside of school times. Work Experience at external businesses is also supported by the school when students seek work experience placements and see the Senior Schooling HOD to complete the Work Experience Agreement paperwork.
Pathways:
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Students also have the opportunity to continue to develop their knowledge in the Hospitality/Tourism/Events industry through further Nationally Recognised Qualifications.