This qualification reflects the role of entry level volunteer workers. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
This qualification may be used as a pathway for workforce entry. Organisations may require volunteers to undergo relevant background checks.
The units of competency are:
BSBCMM201 Communicate in the workplace
CHCDIV001 Work with diverse people
CHCVOL001 Be an effective volunteer
HLTHWHS001 Participate in workplace health and safety
CHCCOM001 Provide first point of contact
CHCYTH001 Engage respectfully with young people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
To gain this qualification, students must successfully complete a range of assessment tasks including various theoretical, practical and verbal assessments, practical assessments and interviews with the trainer/assessor.
NOTE: This qualification also includes students having to complete 20 hours of volunteer placement. Trainers endeavour to give students opportunities throughout their projects to complete a portion of this placement however, additional placement will be necessary to reach the 20 hours.
This qualification is designed for individuals who wish to engage in a meaningful way with their community through volunteering. The qualification develops interpersonal, organisational and time management skills that are transferable to all workplace environments and will be used throughout participants' lives.