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Certificate II in Financial Services (FNS20120)

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Rationale

This entry level qualification provides the foundation skills and knowledge to use business knowledge in the financial industry. This certificate course gives students the opportunity to engage in and understand a range of business practices through a range of real-life situations and simulated environments. It will help develop and build a broad range of knowledge and skills such as carrying out a range of activities to complete financial business tasks, identify risks and provide advice and customer support to a team. Students will develop a greater understanding of the Australian financial system and how credit works. This course will engage students in learning activities which will allow them to develop an understanding of various business skills such as creating routine word processing documents, development of business communication skills, working in a team, organisational skills, creation of budgets and savings plans, and an understanding of consumer debt and credit.

 

Course Structure

This 1 year course is a combination of theory and practical-based face to face learning delivered at Lowood SHS over 4 terms. It is designed to give students a thorough understanding of how the theory components apply to real-life situations. A total of 8 units, 4 core units and 4 elective units, must be completed to a competent standard for students to be awarded this Certificate.

           

CORE units

BSBCMM211                          Apply communication skills

BSBTEC201                           Use business software applications

BSBWHS211                          Contribute to health and safety of self and others    

FNSINC311                            Work together in the financial services industry

 

ELECTIVE units       

FNSFLT211                            Develop and use a personal budget

FNSFLT212                            Develop and use a savings plan

FNSFLT213                            Develop knowledge of debt and consumer credit

FNSFLT216                            Develop knowledge of taxation

 

 Assessment

To gain this qualification, students must successfully complete:

    • various theoretical, practical and verbal assessments
    • practical assessment
    • interview with trainer/assessor

 

Pathways

This qualification is designed for people seeking a pathway into a variety of business-related occupations. Possible job titles relevant to this qualification include: Customer Service Officer, Finance Officer, Teller, Cashier, Personal Assistant, Lending or Administration Officer. On completion of this qualification students may wish to further their education by enrolling in one of the following qualifications: 

BSB30120 - Certificate III in Business; BSB40120 – Diploma of Business.

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Last reviewed 10 August 2023
Last updated 10 August 2023