For information regarding this course please check the Subject Guide.
Any further information, please call Senior Schooling on 5427 8334 or email Mrs Antonia Forstpointner on acjar1@eq.edu.au.
This entry level qualification provides the foundation skills and knowledge to use business knowledge in any industry. This certificate course gives students the opportunity to engage in and understand a range of business practices through a range of real-life situations and simulated environments. This course will engage students in learning activities which will allow them to develop an understanding of various business skills such as creating routine and advanced word processing documents, development of business communication skills, workteam and organisational skills, creation of spreadsheets and databases. This qualification is designed for people seeking a pathway into a variety of business-related occupations. Possible job titles relevant to this qualification include: Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist.
Course Structure
This course is a combination of theory and practical-based learning, designed to give students a thorough understanding of how the theory components apply to real-life situations. A total of 10 units, 5 core units and 5 elective units, must be completed to a competent standard for students to be awarded this Certificate.
CORE units
BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others
ELECTIVE units
BSBPEF201 Support personal wellbeing in the workplace
BSBDAT201 Collect and record data
BSBTEC101 Operate digital devices
BSBTEC201 Use business software applications
BSBOPS202 Engage with customers
Assessment
To gain this qualification, students must successfully complete:
- various theoretical, practical and verbal assessments
- practical assessment
- interview with trainer/assessor
Pathways
This qualification provides students with the opportunity to work in a variety of industries such as an office assistant, records assistant, IT assistant or junior office support. Students may also choose to complete ICA30120 Certificate III in Information, Digital Media and Technology, BSB30120 Certificate 111 in Business or a range of other Certificate III qualifications